Business Process Optimization

As part of a larger Program or Project Management engagement, or independently as part of a Business Improvement initiative, BSGI performs Business Process elicitation, documentation, and analysis for the purposes of understanding As-Is client service delivery and to provide design guidance for To-Be client service delivery. Business Process Analysis and Re-Engineering Activities include:

  • Provide requirements elicitation, definition, and documentation in an approved Requirements Traceability Matrix (RTM) format
    Perform ongoing gap analysis of the RTM as Business Processes are defined and documented
  • Define and document current Business Processes in As-Is Business Process Models (BPMs) utilizing industry best toolsets such as BPMN, MSVisio, IBM Rational, Sparx, and erwin
  • Conduct guided facilitated review sessions with process stakeholders to verify BPMs
  • Identify duplicate, redundant, and unnecessary process flows and design future state (To-Be) BPMs
  • Conduct analysis and re-engineering of processes to optimize them for future state Business Processes
  • Document and analyze current Business Rules inventory as applied to BPMs;
  • Perform Gap Analysis to map Business Rules inventory to optimized To-Be BPMs
  • Document and fully define Business Artifacts inventory to include all electronic, printed, published, or emailed artifacts developed within the Business Processes;
  • Perform Gap Analysis to map Business Artifacts Inventory to To-Be BPMs
  • Review and analyze existing Organization Charts and structures to determine best “fit” with optimized BPMs, and recommending appropriate adjustments
  • Map all defined requirements to processes within the As-Is and/or the To-Be BPMs
  • Maintain Requirements Traceability Matrix throughout system design and development, assuring all requirements are delivered as defined
  • Provide ongoing Gap Analysis to provide input to system completion and acceptance processes

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